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British Made In Our Factory. Direct to you!

British made in our own factory.
No Middleman, direct to you!
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Ashley Anderson is a trading name of Ashley Anderson Ltd who are Authorised and Regulated by the Financial Conduct Authority. We are are a Credit broker and not a Lender. We offer Credit Facilities from a Panel of Lenders.

Ashley Anderson is a Limited Company (Company Number 4538102) whose registered office is Westgate Chambers, 8A Elm Park Road, Pinner, HA5 3LA. All correspondence should be addressed to The Directors, at the above address.

‘Customer’ meant the person(s) agreeing to buy goods from Ashley Anderson.
‘Goods’ shall mean items specified on the Sales Order which the Customer has agreed to purchase from Ashley Anderson.
‘Price’ shall mean the cost of the items to the Customer but does not include carriage, packing, insurance or VAT unless specifically stated on the Sales Order.
‘Delivery Date’ meant the date specified by Ashley Anderson to deliver the goods.
‘Conditions’ means the terms and conditions set out herein and on the Sales Order.
‘VAT’ shall mean Value Added Tax at the rate prevailing on the date on the Sales Order.

The Contract
These Conditions are intended to form a legally binding agreement between you (the Customer) and Ashley Anderson.
The Customer agrees that all orders for the sales of goods set out on the Sales Order are offers to enter into an agreement to buy those goods in accordance with these conditions.
These Conditions are intended to form the agreement between us. Variations to this agreement may only be made by parties named on the Sales Order (who are part of the contract) and with the written agreement of Ashley Anderson. This does not affect the Customer’s statutory rights.
Where additional Conditions are agreed between Ashley Anderson and its Customers then it is in the interests of both parties that these are set out in writing. Whilst Ashley Anderson will usually remain bound by its advisors’ agreement to vary these Conditions, Ashley Anderson normally requires variations to these Conditions to be in writing.

Price and Payment
The price payable by the Customer shall be the Sales Order Value as shown on the Sales Order. Prices are shown without VAT.
VAT will be payable on all orders unless a VAT Zero Rating Form is completed and signed at checkout. Please note there is no VAT exemption on static furniture (fireside chairs, manual recliners or sofas).
The Customer shall make payment of the Price together with VAT due on the delivery date. Ashley Anderson reserves the right not to make delivery of the goods unless the Price and VAT have been paid.
Ashley Anderson reserves the right to charge interest on any overdue payments at the rate of 1% above the base rate of Barclays Bank PLC then obtaining, providing that this shall not entitle the Customer to delay payment for any reason whatsoever. Interest shall fall due at this rate until payment of any outstanding balance.

The Goods
Ashley Anderson reserves the right to make such changes or alterations to the Specification of the Goods from time to time as shall be required to comply with any applicable safety or statutory standards or requirements or which do not materially affect the quality or fitness for purpose of the Goods. This shall not affect the Price to be paid by the Customer.

Fabrics and Leather
All fabrics swatches shown are for illustrative purposes and may differ slightly in colour and look to the actual fabric. All leather used on riser recliner chairs is combination leather. Combination of 100% genuine leather on all the seating and comfort areas, with faux leather on the sides and back.

Warranties and Liabilities
Ashley Anderson will guarantee that the Goods will be free from defects in materials and workmanship for a period of 1 year from the date of delivery unless specified otherwise. Where any additional Goods or services are supplied and described as ‘optional extras’ Ashley Anderson will provide a guarantee for 1 year from the date of delivery. This does not affect the Customer’s statutory rights.
Ashley Anderson accepts no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow Ashley Anderson’s instructions (either given orally or in writing), misuse, alteration or repair of the Goods without Ashley Anderson’s written approval.
Except where Goods are faulty, Ashley Anderson will not be responsible for any guarantee in accordance with this Clause unless payment in full has been made by the Customer.
Ashley Anderson suggests that the Customer inspects the Goods promptly after delivery and notifies Ashley Anderson in writing of any fault or defect in the Goods.
No representation is made that Ashley Anderson’s Goods provide any particular medical or health benefit to the Customer.

Delivery of the Goods
Ashley Anderson shall deliver the Goods to the Customer’s address on the delivery date and at the time specified by Ashley Anderson.
Ashley Anderson will advise the Customer of the delivery date but time shall not be critical in this agreement unless it is clearly expressed on the Sales Order. Ashley Anderson shall be obliged to make delivery in a reasonable time subject to availability of Goods.
The Customer agrees that (s)he will make all arrangements necessary to take delivery of the Goods when they are tendered for delivery as notified by Ashley Anderson.
The charge for delivery is incorporated in the Price agreed overleaf provided that delivery can be concluded in one visit. If after agreeing a delivery date with Ashley Anderson access is denied for the delivery of the Goods and/or a Customer requires second visit a claim for any abortive labour and transport costs may be made.

Risk and Property
The Customer shall be responsible for damage to, or loss of, the Goods once they are delivered to the Customer and are in the possession of the Customer and/or in the Customer’s control.
Ashley Anderson shall retain legal ownership of all Goods supplied even where risk has already passed to the Customer until Ashley Anderson has received all monies due. However the Customer should consider insuring the Goods until ownership is transferred.

Customer’s Remedies
Where the Customer has accepted and inspected Goods in accordance with this agreement then except for faulty or defective goods Ashley Anderson shall be treated as having performed its obligations to the Customer as set out in these Conditions.
Ashley Anderson shall have no responsibility for late delivery provided that it is within a reasonable time of this agreement. Ashley Anderson shall not be responsible for short delivery of items (e.g. headboards), which do no substantially affect its performance of this agreement.

English Law
This agreement shall be governed and interpreted in accordance with English Law. In the unlikely event of any dispute arising, then the English Courts shall have jurisdiction over the same.

Notice of Cancellation Rights
The Customer shall be entitled to cancel this agreement within 14 days (calendar days) of the day after delivery. To exercise this right, the Customer must notify The Company initially by telephone and in writing either by email to: csc@www.ashleyanderson.co.uk or by post to the address above.
Where goods have been cancelled The Company will send an installation Team to the Customer’s premises to collect the goods at a mutually convenient time. This will be within 14 days of the receipt of confirmation by the same method it received payment unless expressly agreed otherwise.
The Company has the right to deduct an amount (up to the full value of the goods) from the reimbursement (or charge a consumer) if there value of the goods has been diminished by handling the beyond what is necessary to establish their nature, characteristics and function, that is, where a consumer had handled the goods in a way that is beyond what might reasonably be allowed in a shop. In the event that the goods have been used The Company also has the right to deduct an amount (up to the full value of the goods) for devaluation of the goods due to hygiene reasons.
If the product is made to the Customer’s specification and therefore is Bespoke, the Customer has no cancellation rights.

Engineered Collection Policy
Where goods need to be dismantled to enable return we can arrange to send a mobility technician to collect the product from you at a convenient time. If this service is needed, please notify us by phone or in writing within 14 days of the product being delivered.By ordering this service you agree to pay a cost of £80 (confirmed beforehand) as an engineer service fee.

Adjustable Bed Sale
Applies to Brlerley adjustable bed range only. 25% discount from retail price list, cannot be used in conjunction with any other offer. Offer ends 30/04/17.

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